Terms and Conditions
Last updated: 8 January 2026 v.1.5
Services Offered
Lisa Hypnotherapy, based in the United Kingdom, provides hypnotherapy services globally through online platforms (one-to-one or group sessions), face-to-face sessions (individual or group), E-Gift Cards, and personalised recordings for global distribution.
Services may include support for clients seeking to break free from, overcome, or address unwanted habits, compulsions, or behaviours, including but not limited to smoking, vaping, and other lifestyle-related changes.
Services may also include support for perceived pain management, self-healing, and personal development goals such as mindset change and manifestation, intended to support wellbeing and personal growth.
Lisa Hypnotherapy also offers hypnotherapy sessions focused on weight loss, appetite control, eating behaviours, and lifestyle change. These services are provided as supportive behavioural and mindset interventions only.
Online Sessions (One-to-One or Group)
Online hypnotherapy sessions are conducted via an online meeting platform or application.
Clients are responsible for ensuring they have a stable internet connection, suitable audio equipment, and a quiet, interruption-free environment with a comfortable chair.
It is the client’s responsibility to test their equipment prior to the session.
Any required platform or application must be downloaded or accessed in advance of the session.
Recording, copying, forwarding, or sharing any part of an online hypnotherapy session is strictly prohibited.
Eligibility
Lisa Hypnotherapy’s services are available to individuals aged 18 years and over.
UK clients must be 18 years of age or older. Clients outside the UK must meet the minimum legal age of adulthood in their jurisdiction, where this is higher.
Clients must not have a history of seizures, epilepsy, blackouts, or fits.
Clients must be physically and mentally fit to participate in hypnotherapy.
Clients must not be currently experiencing, or have a history of, severe mental health conditions, eating disorders, psychosis, or any medical or psychological condition for which hypnotherapy may be unsuitable, unless written clearance has been obtained from an appropriate healthcare professional.
It is the client’s responsibility to disclose all relevant physical, medical, psychological, or emotional conditions prior to participation.
By engaging with Lisa Hypnotherapy, clients confirm that they meet the eligibility requirements and have the legal capacity to enter into this agreement.
Face-to-Face Sessions
Clients are expected to arrive on time for face-to-face sessions.
If a client arrives late, the session will still end at the scheduled time and the full fee remains payable.
Group Sessions (Online or Face-to-Face)
All participants are expected to respect the privacy, confidentiality, and boundaries of other group members.
Group hypnotherapy sessions are delivered in a generalised format and are not tailored to individual participants.
By enrolling in a group session, clients acknowledge that individual needs, sensitivities, emotional responses, or outcomes cannot be assessed, monitored, or addressed during the session.
Participation is voluntary, and clients are responsible for determining whether the session content is suitable for them.
For online group sessions, participants will typically be muted and cameras disabled during the hypnotherapy portion of the session.
For in-person group sessions, once the session has started, late entry will not be permitted. This is to avoid disruption to other participants and to maintain the integrity of the group experience.
Participants who arrive after the session start time will be deemed to have missed the session and are not entitled to a refund, partial refund, or rescheduling.
Lisa Hypnotherapy accepts no responsibility for individual outcomes or experiences arising from participation in group sessions.
Personalised Recordings
Personalised hypnotherapy recordings are available for purchase and use worldwide.
All personalised recordings are provided for the sole use of the purchasing client and must not be copied, forwarded, shared, or distributed to others.
E-Gift Cards
E-Gift Cards are valid for six months from the date of purchase and may be redeemed against services offered by Lisa Hypnotherapy.
Any unused balance remaining after six months will expire and cannot be refunded or exchanged for cash.
Face-to-face appointments booked using an E-Gift Card will take place at the practitioner’s listed place of work.
Legal Compliance and Jurisdiction
Lisa Hypnotherapy operates in accordance with UK law and applicable data protection regulations.
For clients outside the United Kingdom, these terms and conditions are governed by the laws of England and Wales, regardless of local laws or regulations relating to hypnotherapy.
Insurance Coverage
Lisa Hypnotherapy holds professional insurance appropriate for the provision of hypnotherapy services.
Clients outside the UK acknowledge that services are provided by a UK-based practitioner and that insurance coverage operates in accordance with UK standards.
Data Protection
Lisa Hypnotherapy complies with the General Data Protection Regulation (GDPR).
Personal data is handled in accordance with the privacy policy, regardless of the client’s country of residence.
Payment Terms
Full payment is required at the time of booking in order to secure a session, programme place, recording, or E-Gift Card.
Payment may be made via bank transfer or via Stripe payment link, depending on the service booked.
A confirmation email will be issued once payment has been received, including any relevant pre-session information.
Cancellation Policy
Cancellations must be made at least 48 hours in advance of the scheduled session to be eligible for a refund or rebooking.
Cancellations made with less than 48 hours’ notice, non-attendance, or late arrival are treated as a no-show and are non-refundable.
For group sessions and in-person events, once the session has commenced, non-attendance or late arrival is non-refundable.
Weight Loss and Lifestyle-Related Sessions
Hypnotherapy sessions relating to weight loss, appetite control, eating behaviours, or body image are provided as supportive behavioural and mindset interventions only.
Lisa Hypnotherapy does not guarantee weight loss, physical changes, or specific outcomes.
Results vary between individuals and depend on multiple factors including personal behaviour, lifestyle choices, medical conditions, emotional factors, metabolism, and actions taken outside of sessions.
Lisa Hypnotherapy does not measure, monitor, or warrant weight loss or physical changes, and no obligation is assumed in relation to weight tracking or outcome assessment.
Hypnotherapy is not a substitute for medical, nutritional, or psychological treatment. Clients are advised to seek appropriate professional support where relevant.
Client Responsibility
Clients acknowledge that hypnotherapy is a collaborative process and that outcomes depend significantly on their engagement, personal responsibility, and actions outside of sessions.
Lisa Hypnotherapy is not responsible for outcomes where recommended behavioural, lifestyle, or mindset changes are not implemented by the client.
Disclaimer
Hypnotherapy is a complementary therapy and is not a substitute for medical, psychological, or psychiatric treatment.
Clients are advised to consult an appropriate healthcare professional before commencing hypnotherapy for any medical or mental health concern.
No guarantee of success or specific outcome is made or implied.
Lisa Hypnotherapy does not diagnose, treat, or cure medical or psychological conditions.
Limits of Liability
Participation in hypnotherapy services is voluntary and undertaken at the client’s own risk.
To the maximum extent permitted by law, Lisa Hypnotherapy shall not be liable for any loss, injury, or damage arising from participation in hypnotherapy services.
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be excluded by law.
Intellectual Property
All materials, including session content, recordings, and written materials, remain the intellectual property of Lisa Hypnotherapy.
Unauthorised recording, copying, sharing, or distribution is strictly prohibited.
Code of Conduct and Client Expectations
Clients are expected to behave respectfully and appropriately during sessions.
Lisa Hypnotherapy reserves the right to refuse service or terminate a session where professional or ethical boundaries are not respected.
Amendments and Updates
Lisa Hypnotherapy reserves the right to amend these terms and conditions at any time. Updated terms will apply from the date of publication.
Governing Law and Dispute Resolution
These terms and conditions are governed by the laws of England and Wales.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Agreement
By booking a session or making a purchase, clients confirm that they have read, understood, and agree to these terms and conditions.
Clients acknowledge that no specific outcome has been promised or guaranteed, including but not limited to weight loss, habit change, emotional change, or physical improvement.
